Privacy Policy

Effective Date: 13/03/2025

Introduction Welcome to UDS Freight. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect and process the following types of personal data:

• Personal Information: Name, email address, phone number, and postal address.
• Business Information: Company name, VAT number, and billing details.
• Service Information: Details related to shipments, delivery addresses, and logistics preferences.
• Technical Information: IP address, browser type, and website usage data through cookies and tracking technologies.

2. How We Use Your Information We use your information for the following purposes:

• To provide and manage our freight and logistics services.
• To process payments and invoices.
• To respond to inquiries and customer service requests.
• To send service updates and promotional communications (where consent has been given).
• To improve our website and user experience.
• To comply with legal obligations and enforce our policies.

3. Sharing Your Information

We do not sell or rent personal data. However, we may share your information with:

• Service Providers & Partners: Couriers, payment processors, and IT support services.
• Legal Authorities: When required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, sale, or business restructuring.

4. Data Security We implement security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we encourage users to take precautions when sharing personal data.

5. Data Retention We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights Under applicable data protection laws, you have the right to:

• Access, correct, or delete your personal data.
• Object to processing or request data portability.
• Withdraw consent where applicable.
• Lodge a complaint with a data protection authority.

To exercise these rights, contact us at hello@udsfreight.com.

7. Cookies and Tracking Technologies Our website uses cookies to improve user experience and analyze site traffic. You can manage cookie preferences through your browser settings.

8. Third-Party Links Our website may contain links to external sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

9. Updates to This Policy We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

10. Contact Us If you have any questions about this Privacy Policy, please contact us at:

UDS Freight

The Logistics Building, 

Galgorm Industrial Estate,

73 Fenaghy Road, Ballymena, Co. Antrim, N.Ireland
+44 2890020087

hello@udsfreight.com